At BlacktopDiesel Co., we build gear to go the distance, and we back it up. Whether something didn’t fit right, arrived wrong, or just wasn’t your vibe, we’re here to make it right.

We understand that your time and hard-earned money are valuable. That’s why we keep our return process simple, fair, and straight-up. No BS. Just quality service, the way it should be.

Check out the FAQs below — and if you still need a hand, our crew is ready to help.

1. What’s your return policy?

Not stoked on your gear? No problem. You’ve got 30 days from the delivery date to send it back. Items must be unworn, unwashed, and in original condition with tags attached.

2. How do I start a return or exchange?

Hit us up at blacktopdieselco@gmail.com with your order number and what’s going on (return or exchange). We’ll get you set up with instructions.

3. Do you cover return shipping?

If we messed up—wrong item, damaged on arrival—we’ve got you covered. Otherwise, return shipping’s on you.

4. Can I exchange for a different size?

Absolutely. As long as the item’s in new condition and we’ve got the size in stock, we’ll hook you up. Just shoot us an email to start the process.

5. What items can’t be returned?

We don’t take back:

• Worn or washed gear
• Final Sale/Clearance Items
• Gift Cards

6. What if my order shows up damaged or wrong?

We’ll make it right. Send photos and a quick message to blacktopdieselco@gmail.com within 7 days of delivery, and we’ll take care of it.

7. How long does it take to get my refund?

Once we get your return and check it out, you’ll see your refund within 5–10 business days on your original payment method.

8. Can I return in-store if I bought online?

We’re online-only right now—returns and exchanges all go through email. Super simple, no lines.

9. Do you offer store credit?

Yes. If you’d rather get credit for a future drop instead of a refund, just let us know when you reach out.

10. Still need help?

We got you.

📧 blacktopdieselco@gmail.com

📱 DM us on Instagram: @blacktopdieselco

(Mon–Fri, 9AM–5PM PST)